Description

https://www.medoid.ai/ai-solutions/customer-intelligence/

Beyond standard analytics, A/B testing and data visualization, we develop the next era of customer intelligence systems for your organization supporting most of the customer success life-cycle phases such as conversion, loyalty and customer growth. A key example is our configurable customer segmentation and campaign targeting solution, Segmento™.

Segmento™ allows retailers to understand their customer base, build custom marketing campaigns and strategically plan loyalty programs. Feature-wise, our take on customer segmentation provides you with meaningful customer segments cohesive enough for story-telling descriptions, actionable insights that allow you to map identified cases to suggested actions and campaign what-if scenarios with ROI estimation. Finally, dashboards designed specifically for your organization allow your business teams to explore and use segmentation models with no IT support.

Moreover – in the true spirit of Medoid AI – we can develop custom-fit solutions for most of your data-driven, customer-facing activities, such as recommendation systems and customer support chatbots.